Dometic SEALAND Traveler 500 Plus Series Specifications download pdf (Page 7)

7

Problem Possible Cause Service Instructio

4. Flush ball does not open

completely. (Applies to

short-base units installed on

a step or riser.)

a. Floor ange interferes with ush

ball rotation.

a. Loosen mounting bolts and push

toilet base back. If this does not

solve issue, install a Dometic

Universal Mounting Kit (item no.

385310139 or 385319140) with

existing oor ange.

5. Flush ball will not close

completely.

a. Too much friction between ush

ball and ball seal.

b. Water valve screws are too tight.

c. Defective spring cartridge.

a. Lubricate between ush ball and

seal with lubricant (e.g. silicone

spray, furniture polish).

b. Loosen screws slightly.

c. Check spring tension by

pushing ush lever down, then

release it suddenly. If lever does

not snap back to original posi-

tion, replace spring cartridge.

6. Water does not shut off in toilet

(toilet overows).

a. Not enough clearance between

cam strap and top of water

valve cap.

b. Dirt lodged in water valve seal.

c. Worn or defective water valve.

d. Worn or defective spring

cartridge.

a. Adjust cam strap to have .02” -

.06” (.5mm - 1.5mm) clearance

with top of water valve cap.

b. Dissassemble and clean water

valve.

c. Replace water valve.

d. Replace spring cartridge.

7. Hand sprayer leaks. a. Hand sprayer is defective. a. Replace hand sprayer.

8. Water does not enter toilet bowl

properly.

a. Insufcient water ow rate at

toilet.

b. Water valve clogged.

c. Plugged rim wash holes in toilet.

a. Check water ow rate at toilet.

Rate should be 2 gpm (7.6 lpm)

at toilet.

b. Remove and clean screen

located on water valve.

c. Clean holes. If still a problem,

replace toilet bowl.

9. Water is leaking from water

valve.

a. Water valve body cracked due to

freeze damage.

b. Water line connection is loose or

not seated properly.

c. Defective water valve.

d. Stripped threads.

a. Replace water valve.

b. Insure that threads are not

cross-threaded and tighten.

c. Replace water valve.

d. Replace water valve.

10. Water is leaking from

bottom of toilet base.

a. Toilet is not secured to oor.

b. Worn or defective toilet mount-

ing oor seal.

c. Cracked base.

d. Worn or defective oor ange.

a. Tighten toilet mounting bolts.

b. Replace oor seal between oor

ange and toilet base.

c. Replace base assembly.

d. Replace oor ange.

11. Water is leaking from rear of

toilet.

a. Loose vacuum breaker.

b. Damaged or defective vacuum

breaker.

c. Cracked or defective toilet bowl.

a. Make sure vacuum breaker stem

is pushed fully into sealing

grommet in back of bowl.

b. Remove white cap from vacuum

breaker. Flush toilet. If water

leaks during ush, vacuum

breaker needs to be replaced.

c. Replace toilet.

12. Water is leaking from the

base/toilet connection.

a. Band clamp may be loose.

b. Ball/bowl seals may be worn or

defective.

a. Remove plastic base cover (on

applicable models) and tighten

band clamp fastener.

b. Replace ball/bowl seals.

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